Customer Service Advisor

Insight Select Ltd

Posted 10 hours ago, valid for 12 days

Reading, Berkshire RG30 3HG

£24,000 - £6 per month

Full Time

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Sonic Summary

The position is for a Customer Service Advisor based in Reading, offering a hybrid working arrangement.
The salary ranges from £20,000 to £24,000 per year.
Candidates should have a minimum of 6 months of office experience and experience in client liaison.
Key responsibilities include delivering customer service via email and phone, processing orders, and general administration tasks.
The role requires excellent communication skills and proficiency in Microsoft Office applications.

Customer Service AdvisorReading, Hybrid / £20,000 - £24,000 / PermanentMy client, a leader in their market, are looking to recruit a Customer Service Advisor to join their rapidly growing team. This is a permanent position paying up to £24,000 and offering a hybrid working option.The successful candidate will have experience liaising with clients and a minimum of 6 months office experience.The role

Deliver world class customer service over email and telephone to both internal and external customers
Processing customer orders on the internal database and keep customers updated along the way
Acting as first point of contact for any queries and transferring calls to the correct department
General administration including but not limited to data entry, filing, counting incoming mail etc

Essential Skillset

Previous call handling experience is desirable
Previous office experience is essential
Excellent communication skills, written and verbal
Proficient with Microsoft packages (Word, PowerPoint, Excel and Outlook)
Highly organised

Package

£20,000 - £24,000
Reading, Hybrid
Monday – Friday, 9am – 5:30pm
Free parking
Excellent benefits and social events

Customer Service AdvisorReading, Hybrid / £20,000 - £24,000 / Permanent

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