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Customer Service Advisor

Huntress - Maidstone
Posted 6 hours ago, valid for 11 days
Location

Reading, Berkshire RG17LT, England

Salary

£23,000 - £24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Administrator position is a hybrid role aimed at individuals with previous customer service experience or recent graduates.
  • Candidates are expected to engage with customers through various channels and maintain detailed records of interactions.
  • A positive attitude, strong communication skills, and excellent problem-solving abilities are essential for this role.
  • The company offers a supportive work environment with opportunities for professional growth and development.
  • The salary for this position is competitive, and applicants should have at least some relevant experience in customer service.

Customer Service Administrator - Hybrid

Do you work in high end retail or are you a recent grad?

This is a fantastic opportunity to be part of a forward-thinking company.

Key Responsibilities:

  • Engage with customers via phone, email, and chat to resolve inquiries and provide support
  • Maintain detailed records of customer interactions and feedback
  • Collaborate with team members to continuously improve customer satisfaction
  • Addressing customer enquiries, resolving issues, and providing top-notch support

Qualifications:

  • Previous experience in customer service
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Positive attitude and a team player mentality

What We Offer:

  • Exciting and supportive work environment
  • Opportunities for professional growth and development

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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