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Are you a proactive, detail-oriented individual looking to kickstart or advance your career in the customer service sector? Our prestigious client is seeking a dedicated Customer Service Representative to be the first point of contact for their clients, providing exceptional service and support.
Key Responsibilities
- Handle incoming enquiries via phone, email, and in-person, ensuring timely and professional responses
- Provide accurate information about legal services and direct enquiries to the appropriate departments
- Manage and maintain client records with precision and confidentiality
- Assist in the preparation of client documentation and correspondence
- Deliver exceptional customer service, reflecting the company's values and standards
Requirements
- Strong communication and interpersonal skills
- A keen eye for detail and the ability to multitask in a busy environment
- Previous legal experience as a receptionist or administrator would be ideal experience
- A professional, courteous demeanour and a passion for helping others
- IT literacy, with experience using Microsoft Office and other office management software
Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
