Customer Support Agent

Reading Industrial Pertemps

Posted a day ago, valid for 4 days

Reading, Berkshire RG30 3HG

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

Pertemps Reading is seeking a Customer Support Agent for a temporary assignment with a Household Goods company in Goring-on-Thames.
The position offers a salary of £12 per hour and requires 1 to 2 months of experience.
Working hours are from 09:00 to 17:30 with a 1-hour lunch break.
Responsibilities include handling customer service queries, administering orders, and conducting warranty investigations.
Candidates should have previous experience in a similar role and possess strong communication and customer service skills.

Customer Support AgentPertemps Reading are looking for a Customer Support Agent to work with an established Household Goods company based in Goring-on-Thames.£12 per hour1 - 2-month Temporary assignment09:00 - 17:30 (1 hour lunch break)As a Customer Support Agent, you will be responsible for:- Assisting with all customer service queries and provide advice on chat, phones and emails- Administering telephone orders, discounts and payment disputes- Collaborate with returns department for deliveries, refunds & admin- Reception duties as required- Conduct warranty investigationsTo be considered for this Customer Support Agent role, you should possess the following:- Previous experience in a similar role- Excellent verbal and written communication skills- Ability to work well under pressure- Empathetic and understanding- Excellent customer service skillIf you are interested in this Customer Support Agent role, please apply now!

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