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Order Packer and Customer Service Assistant

Gema
Posted 6 hours ago, valid for 23 days
Location

Reading, Berkshire RG7 5HR, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • We have an exciting opportunity for an Order Packer/Customer Service Assistant to join our growing team.
  • This permanent position requires candidates to have at least one year of experience in a similar role.
  • The salary for this position is competitive and includes benefits such as 28 days of paid holiday and a company pension scheme.
  • Key responsibilities include preparing and packing customer orders, maintaining stock databases, and communicating with suppliers.
  • The ideal candidate should possess strong teamwork skills, excellent communication abilities, and an interest in the Music, Film & TV, or Gaming industries.

Due to continued growth within our company, we have an exciting opportunity for a Order Packer/Customer Service Assistant to join the enthusiastic team. This permanent position is well suited to an individual who is passionate about providing a high standard of Customer Service and is looking to advance their career whilst gaining hands-on experience in a thriving and supportive workplace. It is a diverse role with tasks varying from day to day.

Key Responsibilities

  • Preparing/packing customer orders for despatch and accepting supplier stock deliveries, both of which come in all shapes and sizes and consist of a wide range of products
  • Maintaining both their stock and returns databases by carrying out regular stock takes, accurately making necessary adjustments and corresponding with their suppliers to rectify delivery/returns discrepancies

Candidate Requirements

  • Strong team work ethic
  • Excellent verbal and written communication skills
  • Competent using Microsoft Word and Excel
  • English Language GCSE Grade 3-4 (C-D) or above
  • The ideal candidate will have an interest in the Music, Film & TV and/or Gaming industries.

This is an exciting opportunity to join a driven, hardworking and enthusiastic team with a view to assist with the continued growth of their business.

Benefits

  • 28 days paid holiday P/A (including bank holidays)
  • Company pension scheme
  • Regular appraisals where outstanding performance is rewarded with salary reviews
  • Staff discount
  • Early finish on Friday

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