SERVICE ADVISOR
Basic Salary - £24,000 - £28,000 + Bonus
Working Hours - Monday - Friday 8.30am till 6pm & 1 in 2 Saturdays 8.30am till 12.30pm
Location - Reading
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
Please contact Kelsey White @ Auto Skills and quote job number: 45095
Back to searchService Advisor
Auto Skills UK
Posted a day ago, valid for 16 days
Reading, Berkshire RG17LT, England
£28,000 per annum
Full Time
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Sonic Summary
- The position is for a Service Advisor with a basic salary ranging from £24,000 to £28,000 plus bonuses.
- Applicants must have prior experience in a similar role, demonstrating a flexible and customer-oriented approach.
- The job involves managing service bookings, updating customers on technical issues, and addressing complaints while also seeking upselling opportunities.
- Working hours are Monday to Friday from 8:30 AM to 6 PM, with one Saturday shift from 8:30 AM to 12:30 PM every two weeks.
- The role is based in Reading and requires a full clean UK driving license, along with familiarity with DMS systems like Kerridge or Pinnacle.
