SERVICE ADVISOR
Basic Salary - 拢24,000 - 拢28,000 + Bonus
Working Hours - Monday - Friday 8.30am till 6pm & 1 in 2 Saturdays 8.30am till 12.30pm
Location - Reading
聽
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. 聽
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Responsibilities of a Service Advisor
路Take Service Department bookings.
路Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
路Meeting and greeting service customers and identifying their service requirements
路Updating customers with technical issues
路Dealing with complaints
路Seize opportunities for up selling products
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Skills and Qualifications of a Service Advisor
路Must have previous experience as a Service Advisor
路Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
路Must be money motivated with confidence in up selling
路Must be fully customer focused, presentable and professionally dressed
路Ability to thrive within a busy service department
路Full clean UK Driving Licence
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Please contact Kelsey White @ Auto Skills and quote job number: 45095
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Service Advisor
Auto Skills UK
Posted 12 days ago, valid for 6 days
Reading, Berkshire RG17LT, England
拢28,000 per annum
Full Time
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Sonic Summary
- The position is for a Service Advisor with a basic salary ranging from 拢24,000 to 拢28,000 plus bonuses.
- Applicants must have prior experience in a similar role, demonstrating a flexible and customer-oriented approach.
- The job involves managing service bookings, updating customers on technical issues, and addressing complaints while also seeking upselling opportunities.
- Working hours are Monday to Friday from 8:30 AM to 6 PM, with one Saturday shift from 8:30 AM to 12:30 PM every two weeks.
- The role is based in Reading and requires a full clean UK driving license, along with familiarity with DMS systems like Kerridge or Pinnacle.