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As Data Administrator/Customer Service Advisor, you will be supporting the sales team and ensuring smooth operations within different departments. You will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment. This role is key to helping the sales team achieve their targets through organised and effective administration support, updating data on Excel and delivering exceptional customer service. This is temporary role based in Stockport, estimated to be 3-6 months, and will be for 25 hours per week (5 hours per day). This position is office based.
As Data Administrator / Customer Service Advisor, you will be responsible for:
- Sales Support: Assist the sales team with day-to-day administrative tasks, including preparing data, communicating with various stakeholders, and working closely on product updates
- Customer Interaction: May be required to communicate with customers via email.
- Data Management: Update and maintain accurate customer and sales data, ensuring information is up-to-date and readily accessible.
- Team Collaboration: Work closely with other departments, including marketing, customer service, and logistics, to ensure seamless communication and client satisfaction.
Key skills/attributes and experience required:
- Experience: Previous experience in a sales support or customer service role is a plus, along with intermediate Excel skills - V-Look Up knowledge preferred
- Communication: Excellent verbal and written communication skills, with the ability to interact professionally with customers and team members
- Organisation: Strong organisational and multitasking skills with attention to detail.
- Technology: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software
- Problem-Solving: Problem-solving skills
- Team-Oriented: A collaborative team player who can also work independently when needed
Role details:
- 12.50ph-13.00ph
- Temporary assignment
- Office based
- Free parking
- Location - Stockport
- Part time hours, 25 hours per week
