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Collections Executive

CBC Resourcing Solutions
Posted 21 days ago, valid for 7 days
Location

Reading, Berkshire RG30 3HG

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Collections Officer in Reading offers a salary ranging from £55,000 to £58,000, along with bonus and benefits.
  • The role is within the Asset Finance division of a successful bank, seeking an experienced Asset Finance Collections Team Leader.
  • Key responsibilities include managing asset finance arrears through a proactive collections strategy and closely monitoring the portfolio.
  • Candidates should have experience in assessing arrears accounts and making recommendations to protect client interests while treating customers fairly.
  • Interested applicants are encouraged to submit their CV in confidence.

Collections Officer

Reading - hybrid

£55,000 to £58,000 plus bonus and benefits

Our client is the Asset Finance division of a highly successful bank. They are looking to recruit and experienced Asset Finance Collections Team Leader.

The key purpose of this role is to is to ensure the efficient and timely collection of asset finance arrears, by maintaining a pro-active collections strategy

This involves closely monitoring the asset finance portfolio and taking prompt action when accounts go into arrears, including telephone interview of arrears customers, and assessing best course of action that protects our client and also treats the customer fairly.

Responsibilities will include;

  • Pro-actively manage asset finance portfolio, using the Early Warning Indicators (EWI) available to minimise arrears
  • Following agreed contact strategies, including phoning arrears/pre-delinquent customers within agreed timeframes and obtain comprehensive understanding of customer situation
  • Assess each arrears account that you are responsible for and make recommendations and escalation to management where appropriate, to protect the interests of our client and also treat the customer fairly (TCF)
  • Manage all arrears/default cases in line with Asset Finance Arrears Management & Forbearance Policy
  • Where arrears accounts are re-scheduled and approved under delegated authorities, up-date operating system to reflect new payment structure
  • Ensure all arrears cases have clear up-to-date notes on the lease administration system so others can fully understand status and next actions at any given time
  • Work closely with the Internal Stakeholders and other members of Collections team and keep them appraised on current deal status and any issues they may need to be aware of.

In the first instance please send your CV in confidence

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.