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Area Service Delivery Manager - Fire & Security

Alaska Black
Posted 5 hours ago, valid for 22 days
Location

Reading, Berkshire RG17LT, England

Salary

£55,000 - £56,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • The Southern Area Manager will oversee a team of 12 fire and security engineers, with plans to expand to around 20 in the coming year.
  • The role requires a strong background in FM service delivery, preferably in the fire and security sector, along with a trade qualification and experience managing mobile teams.
  • The salary for this position is approximately £55,000, with potential for negotiation based on experience, and includes a company car and private healthcare.
  • The successful candidate will focus on service delivery and client management, ensuring compliance without direct responsibility for profit and loss reporting.
  • The company emphasizes a positive work culture, valuing integrity, client satisfaction, and innovation, while also promoting enjoyment in the workplace.

Company:
National providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, their focus is to deliver compliance, alongside an unbeatable level of service.

The Role:

As Southern Area Manager, you will be responsible for managing a team of 12 fire and security engineers who carry out planned and reactive maintenance across a portfolio of commercial and light industrial sites.
The team has been earmarked for growth, reaching c20 engineers next year.
Your area will cover the South West and South East and you will be expected to travel to sites to meet clients and your engineers.
Your focus is service delivery and client management and you will not be responsible for reporting on your contracts Profit and Loss.
You will have visibility on the schedule of work for your engineers and you will have ultimate control over your team, ensuring you meet your contractual and statutory compliance.

For the past few years, the business has grown >30% year on year and client retention current stands at 96% so opportunities for further progression are excellent.

The business have a value set which includes honesty / integrity, client satisfaction, innovation, responsiveness but also includes fun so they are a business which not only value hard work but want people to genuinely enjoy working for them.

Required Skills:

You will have a track record in FM service delivery, preferably within the fire and security sector but applications are also welcome if you have managed mobile teams of M&E service engineers for commercial clients.

You will have / be:

  • A trade qualification.
  • Managed teams of mobile engineers.
  • Worked in a service delivery environment with SLA's / KPI's.
  • Understand statutory compliance.
  • Strong work ethic
  • Computer literate
  • Willingness to go the extra mile
  • Self motivated and a team player, demonstrating professionalism, positivity and proactiveness.


The Salary:
c55K - potentially negotiabledepending on experience
40 hours (8.30am - 5pm )
Electric Company Car (VW ID4 or equivalent)with private use and free home charger.
21 days holidays + Stats (negotiable)
3/5% pension contributions
Private Healthcare

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