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National Technical Support

On Target Recruitment Ltd
Posted 2 days ago, valid for a month
Location

Reading, Berkshire RG17LT, England

Salary

£38,000 - £45,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The company is an industry-leading provider of surface finishing solutions, known for its quality and innovation.
  • The National Technical Support role offers a salary between £38k-£45k, with an additional £5k bonus and various benefits including a hybrid company car and pension.
  • Candidates should have a strong technical background in surface finishing or related fields and must possess experience in technical training or customer support.
  • The position requires regular UK-wide travel, approximately 6-8 days per month, to provide technical support and conduct product training.
  • Ideal candidates should be self-motivated, capable of building relationships with customers, and proficient in SAP, Excel, and CRM systems.

The Company: 

  • Industry-leading provider of surface finishing solutions. 

  • Strong reputation for quality, innovation, and technical support. 

  • Committed to employee training and professional growth. 

  • Supportive team environment with opportunities for career progression. 

 

Benefits of the National Technical Support Role: 

  • £38k-£45k salary 

  • Hybrid company car 

  • Bonus £5k 

  • Pension 

  • Food & drink allowance 

  • 25 days + bank holidays

 

The Role of the National Technical Support 

  • Provide technical support to national accounts and end-users with surface preparation requirements. 

  • Deliver product training for new and existing customers. 

  • Conduct product trials, audits, and testing to enhance sales performance. 

  • Work closely with distributors to ensure product knowledge and availability. 

  • Report monthly on customer interactions, trials, and key KPIs. 

  • Upsell products where appropriate and implement national sales strategies. 

  • Develop strong working relationships with sales managers, field sales teams, and distributors. 

  • Attend review meetings and industry events as required. 

  • Ensure all work is conducted safely and in line with company and legal standards. 

  • Regular UK-wide travel required, spending approximately 6-8 days per month away from home. 

 

The Ideal Person for the National Technical Support Role: 

  • Strong technical background in surface finishing, abrasives, or body shop solutions. 

  • Experience in technical training, customer support, or product demonstrations. 

  • Self-motivated with excellent problem-solving and analytical skills. 

  • Ability to build strong relationships with customers and key decision-makers. 

  • Capable of working independently and within a team. 

  • Proficiency in SAP, Excel, Outlook, and CRM systems. 

  • Comfortable with frequent travel and hands-on product demonstrations. 

  • Physically able to lift and handle equipment, drive extensively, and attend trade shows. 

 

If you think the role of National Technical Support is for you, apply now! 

 

Consultant: Darren Wrigley 

Email: (url removed)

Tel No: (phone number removed)

Candidates must be eligible to work and live in the UK. 

 

About On Target 

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally. 

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