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Job title: Insurance Client Manager (Commercial Insurance)
Salary: £60,000
Location: Berkshire - Hybrid | Home working and access to use of other offices
Purpose of role:Do you have the skills to successfully manage mid-large corporate clients? Are you looking for the chance to build a career at a leading risk advisor and insurance broker? Then our client has a great opportunity for you. You will be the key contact between the business and their clients. With a responsibility for driving, co-ordinating and managing the provision of service to their clients, drawing upon designated service teams and specialist resources.
This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to client. You will be supported by an experienced leadership team who want to see you succeed.
What your working day will look like:
- The role is within their mid-large commercial risk team and provides risk solutions to businesses across many sectors within the UK. Typically, clients will be either a national or a multinational company. The Client will be looking for a relationship with their broker, who can provide a tailored approach. Their clients typically require bespoke insurance programmes and associated risk management and risk transfer services.
- Besides being the insurance broker, the client manager with help from the wider team provides their clients with a claims service and advice on risk management across most industries, with specialisms in real estate, public sector, food and drink, retail, Health & Social Care, and wholesale.
- Manage the service provided to clients and those to whom they subcontract elements of service. Ensure the highest level of service to each assigned client in line with the agreed client service tools. Identify and introduce their products and services to meet their client's needs and understand and communicate each of their client's business issues and needs to the service team and other parts of the business too.
- Build client relationships with key decision-makers. Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio. Responsible for working in accordance with the business framework, and compliance with their policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company.
Experience:
ACII or equivalent.
Proven experience in the insurance industry, with experience in client relationship management and the core lines of commercial risks is essential. Experience managing large, corporate insurance risks is desirable. Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors, and risks, etc. Prior experience with sales, fee setting, negotiation and influencing. An effective communicator and presenter. Client focused with a consultative approach and commitment to excellence in the provision of client service.
Benefits:
Excellent wellbeing and work/life balanceTwo "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.Continuous learning culture.
If you have the relevant experience or know someone that does please contact us now on or email us at
