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Location: Reading (Preferred), Glasgow, Hatfield, Manchester, Birmingham, Sheffield
Contract Type: 6 Months Contract (Potential Extension)
Payrate: 358 to 480 per day
Mode of Work- Hybrid (3 days in Office)
Are you ready to join a leading global telecommunications provider and work on cutting-edge voice communication systems? This is your chance to contribute to a world-class team, providing expert support for advanced voice networks and other key customers.
About the Role
As a 3rd Line Voice Engineering Specialist, you will:
- Manage complex customer queries and ensure SLAs are consistently met.
- Configure and troubleshoot VoIP systems (e.g., C20, Q21, DMS100) and voice protocols like SIP, IUP, and ISUP.
- Collaborate with customer engineering teams and internal stakeholders to resolve challenges.
- Play a vital role in innovation, continuous improvement, and ensuring network reliability.
- Provide essential on-call support for pre-planned night shifts.
What You'll Bring
- Expertise in voice network configuration and troubleshooting.
- Experience with VoIP systems and protocols like SIP, IUP, and ISUP.
- Excellent problem-solving and communication skills.
- A proactive, solution-driven mindset with a strong focus on customer success.
This is urgent vacancy where hiring manager is looking to interview immediately. If interested apply here with a copy of your CV or send your updated resume to khushboo. Pandey @ randstad. co .uk
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
