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Billing Advisor

Guidant Global
Posted a day ago, valid for 4 days
Location

Reading, Berkshire RG30 3HG

Salary

£14.02 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Billing Advisor position at SSE in Reading offers a salary of £14.02 per hour.
  • This role requires industry experience and previous experience in call center environments.
  • The working pattern is Monday to Friday, totaling 37 hours per week, with a hybrid model of 2 days in the office.
  • Key responsibilities include managing a portfolio, handling billing activities, and resolving customer queries within agreed SLAs.
  • Candidates should possess strong customer service skills, be proficient in Microsoft Office (especially Excel), and have a personable demeanor.

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Base Location: Reading

Salary: £14.02 p/hr

Working Pattern: Monday to Friday 37 hours with a Hybrid working pattern 2 days a week in the office.

Are you ready to power up your career? Join our dynamic team at SSE, a leading energy company, as a Billing Advisor! In this exciting role, you'll be at the forefront of our customer service operations, ensuring that our clients receive accurate and timely billing information. You'll have the opportunity to work with cutting-edge technology, collaborate with a passionate team, and make a real impact on our customers' experience. If you're detail-oriented, love problem-solving, and have a knack for numbers, we want to hear from you!

Key Responsibilities:

  • Managing your own Portfolio
  • Handling all billing related activities
  • Seek to resolve queries within agreed SLA
  • Build Relationships with both customers and consultants

What do you need?

  • Industry Experience
  • Previous experience in call centre environments
  • Super Customer Service and Communication Skills
  • Proficient in Microsoft office app (Especially Excel)
  • Personable and Engaging

What happens now?

After submitting your application for the Billing Advisor role, we understand you're eager to hear back. We value your time and interest, and you can expect to receive a response from us within 72 hours to discuss your application's suitability and the next steps in the recruitment

Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.