D365 Functional Consultant Sales

Job Title: Functional Consultant - Sales Process

Location: Reading, UK (Hybrid – 3 days on-site per week)

Salary: Up to £70,000 (DOE) + BenefitsEmployment Type: Permanent

We are seeking an experienced and process-oriented Functional Consultant with expertise in sales and the contract-to-process lifecycle. The ideal candidate will have a solid understanding of industry workflows, experience in process orchestration, and a focus on optimizing the end-to-end sales journey. This role will work closely with internal teams to enhance sales processes, manage risk assessments, and support seamless transitions from initial quote to contract and beyond.

• Sales Process Management: Oversee the sales cycle from quote to contract, ensuring smooth transitions and effective handoffs.
• Process Orchestration: Collaborate across departments to streamline the process from sales initiation to go-live, focusing on efficiency and adherence to best practices.
• Risk Assessment and Management: Conduct thorough risk analyses, particularly regarding credit risk and process bottlenecks, and develop mitigation strategies to address potential issues.
• Workflow Optimization: Analyze existing workflows and provide recommendations for improvement in line with industry standards and company goals.
• Customer-Centric Focus: Ensure that customer service considerations are integrated throughout the sales process to drive satisfaction and loyalty.
• Documentation and Reporting: Maintain accurate records of process updates and provide regular reports to stakeholders on performance, risks, and improvement areas.

• Process-Driven Mindset: Strong commitment to structured workflows and meticulous attention to detail.
• Industry Knowledge: Demonstrated understanding of sales, contract management, and associated industry workflows.
• Risk Management Experience: Ability to assess and mitigate risks, especially credit risk, in a sales environment.
• Technical Competency: Familiarity with CRM or ERP systems used for sales process orchestration.
• Communication Skills: Excellent written and verbal communication skills to effectively collaborate with diverse teams.
• Adaptability: Ability to thrive in a dynamic, hybrid working environment with a mix of remote and on-site responsibilities.

• Competitive salary package with performance-related incentives.
• Hybrid work arrangement (3 days a week on-site).
• Comprehensive benefits package, including health and wellness programs.
• Career development and learning opportunities.