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Mandarin speaking Customer Claim Specialist - Reading

People First
Posted 2 days ago, valid for 4 days
Location

Reading, Berkshire RG30 3HG

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Mandarin-speaking Customer Claim Specialist based in Reading, offering a salary of approximately £35,000, depending on experience.
  • Candidates should ideally have a Bachelor's degree in Accounting, Finance, or a related field, along with relevant working experience.
  • Key responsibilities include maintaining customer insurance data, managing sales policies, checking customer claims, and issuing credit notes.
  • Fluency in English, strong communication skills, attention to detail, and proficiency in Excel are essential for success in this role.
  • Applications are welcomed from all qualified candidates, and only those eligible to work in the UK will be considered.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina

Ref: 22688

The Skills You'll Need: Mandarin, accounting, customer claim, administration, good communication.

Your New Salary: c£35k, depending on experience

Office based (Reading)

Perm

Start: ASAP

Mandarin speaking Customer Claim Specialist - What You'll be Doing:

  • Maintaining the data of customer insurance and updating receivable and receipt information on insurance portal;
  • Managing and updating sales policy in an internal system on a regular basis;
  • Checking claims from customers and collecting required information for manager’s review;
  • Communicating with sales team and customers for any claim issue
  • Issuing credit notes via an internal system

Mandarin speaking Customer Claim Specialist - The Skills You'll Need to Succeed:

  • BSc/Ba in Accounting, Finance or relevant field preferred
  • Working experience with similar job preferred
  • Fluent in English
  • Good verbal and written communication skills
  • Great attention to details
  • Proficient in Excel and skilled with most of functions
  • Self-motivated but equally work well in a team setting

Please view all our Chinese jobs at www.people-first.co.uk

Please follow us on Linkedin: people-first-team-china

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.