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Station Assistant

Adecco
Posted 8 hours ago, valid for 5 days
Location

Reading, Berkshire RG30 3HG

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Adecco UK is seeking customer-oriented and safety-conscious staff for temporary roles at Reading train station during the Christmas period.
  • The pay rate is £15.00 per hour, with an additional bonus of £50 to £75 available.
  • Applicants must be available to work on December 27th, 28th, and 29th, with multiple shifts offered from 7:00 AM to 10:00 PM.
  • Candidates should possess excellent interpersonal skills, a passion for customer service, and the ability to maintain safety in a busy environment.
  • No specific years of experience are required, but candidates must be at least 18 years old and adhere to a zero-alcohol policy while working.

We have an exciting opportunity to join our stations team for the Christmas buzz.

Adecco UK are currently seeking customer committed and Safety conscious staff to work at Reading train station.

Pay rate: £15.00ph + £50-£75 bonus.Contract: 27th December, 28th December, 29th December (We also have many other shifts available to pick up but you must be able to commit to the 3 days above)Shifts: Multiple available - earliest start 0700am-1500pm or 1400pm-2200pm. Location: Reading train station.*Paid training *

Our Customer Service Assistants, will provide a First-class service to our passengers whilst ensuring their safety at all times.

You will Pro-actively seek to help customers. As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Reading station. You will also help the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!

You will be involved in....

  • Directing passengers to the correct bus replacements.
  • Meeting and greeting our customers as they enter and leave our station
  • Luggage assistance
  • Supporting customers needing assistance
  • Ensuring the safety of the station environment

What are we looking for?

We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

You will need to:

  • Have a professional, but fun approach to your work
  • Be passionate about providing amazing customer service
  • Love working as part of a team, but able to work independently too
  • Have first class interpersonal skills
  • Love the buzz of a busy environment, be able to keep your cool under pressure
  • Be safety conscious - able to spot and anticipate risk
  • Good written and verbal English
  • Adhere to Adecco Rail Drug and Alcohol policy
  • Well-presented and willing to adhere to Adecco Rail uniform standards

Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol. 18 years and above.

INDKU17

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.