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Service Desk Analyst

Service Desk Analyst

Proactive Appointments

Posted 2 days ago, valid for 11 days

Reading, Berkshire RG30 3HG

£30,000 - £36,000 per annum

Full Time

Retirement Plan

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Sonic Summary

The client is seeking an experienced Service Desk Analyst for a permanent on-site role, with remote work available after the probationary period.
Candidates must have at least 3 years of experience in a Service Desk or Cloud Service Desk environment, with 2nd Line Support experience required and 3rd Line Support experience preferred.
The role offers a competitive salary along with a comprehensive benefits package that includes annual leave, a pension scheme, health cover, and opportunities for training and development.
Key skills include proficiency in O365 applications and Microsoft Cloud Fundamentals Certificates, with knowledge of Microsoft Azure being advantageous.
Only suitable applicants will be contacted for interviews, as the company receives a high volume of applications.

Service Desk Analyst

Our client is urgently looking for an experienced Service Desk Analyst to join their team on a permanent basis.

Please note, the role is on-site for the duration of the probationary period. Once passed, there will be 1 day each week for remote working.

You will be rewarded with a brilliant salary and benefits package including annual leave, pension scheme, remote working (after probation), health cover, training & development, discounts, a truly fun and friendly team, free parking, the opportunity to move up the ladder and many more perks!

Service Desk Analyst – Key Skills:

3+ years in a Service Desk/Cloud Service Desk environment
2nd Line Support experience, any 3rd Line Support experience is beneficial
Good experience with O365 (Exchange, Outlook, Teams) etc
Microsoft Cloud Fundamentals Certificates, such as AZ-900
Microsoft Azure is very nice to have

Service Desk Analyst

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

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