- Engage with customers to understand their business requirements and translate them into clear functional specifications for Microsoft Dynamics solutions.
- Lead and participate in requirement gathering workshops with stakeholders at all levels.
- Work closely with cross-functional teams to ensure the successful configuration, implementation, and deployment of Microsoft Dynamics solutions.
- Provide expert guidance on best practices, ensuring that solutions meet client expectations and business goals.
- Deliver functional training and support to clients, ensuring they are confident in using Microsoft Dynamics applications post-implementation.
- Collaborate with technical consultants to ensure the functional requirements are met with the appropriate technical solutions.
- Manage and support ongoing project activities across a range of industries including manufacturing, logistics, and financial services.
- Proven experience as a Functional Consultant, specifically within Microsoft Dynamics CRM/CE (AX/F&O experience is beneficial)Â
- Strong experience in gathering and defining business requirements, facilitating workshops, and translating those into actionable solutions.
- Ability to communicate effectively with customers, technical teams, and senior stakeholders.
- Experience working on projects across a diverse range of industries is highly desirable.
- A solid understanding of automation processes, business operations, and best practices in solution delivery.
- A technical background with some familiarity with Dynamics development tools and integration capabilities is advantageous, though not essential.
- Strong problem-solving skills, with a customer-focused approach to service delivery.
- Excellent interpersonal and communication skills, with the ability to build strong relationships both internally and with clients.
- Work for a global leader in automation, contributing to cutting-edge projects across multiple industries.
- Be part of a supportive and innovative team, where your expertise will directly impact business growth and client success.
- Flexible working options, including hybrid opportunities, to support a healthy work-life balance.