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IT Support Engineer
Location: Reading
Salary: Up to £30,000 per annum DOE
Benefits:
* Competitive salary.* Career development opportunities.* Relevant certifications paid for Annually!* Pension scheme and health insurance.* Flexible working hours.* Employee discounts.* Supportive work environment.
Are you passionate about IT and looking to kickstart your career in a dynamic environment? We are seeking an enthusiastic IT Support Engineer to join our team.
Responsibilities:
* Provide technical support to users via phone, email, and in person.* Troubleshoot hardware, software, and network issues.* Install, configure, and maintain IT systems and applications, including Windows and macOS operating systems, Active Directory, Office 365, VMware, Cisco technologies, and Veeam backup solutions.* Assist with IT projects and upgrades.* Maintain accurate records of support requests and resolutions.* Collaborate with team members to improve IT processes.
Essential Skills:
* Strong communication and customer service skills.* Solid understanding of IT hardware, software, and networking concepts.* Experience with relevant technologies.* Ability to prioritize and manage multiple tasks effectively.* Problem-solving skills with a proactive approach.* Relevant IT certifications desirable.
Apply now by sending your CV to !
