Claims Handler

Adjusting Appointments Limited

Posted 3 days ago, valid for 6 days

Reading, Berkshire RG31 4UR

£30,000 per annum

Full Time

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Sonic Summary

An experienced Claims Handler is needed to join a reputable Loss Adjusters firm due to growth.
Candidates should have experience in handling insurance property claims from cradle to grave and be able to understand various insurer policy wordings.
The position requires excellent verbal and written communication skills, good time management, and the ability to work in a pressured environment.
The annual salary for this role is up to £30,000, with additional benefits such as a contributory pension and performance-related bonuses.
The job is remote with a requirement to attend the local office for training and meetings, and candidates should have relevant industry qualifications or be willing to work towards them.

An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.

Key responsibilities:

Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
You will also act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion

About you:

Experienced in handling Insurance property claims from cradle to grave
Experienced in being able to understand various Insurer Policy wordings to establish validity
Excellent communication skills verbal and written
Good time management/organisation skills with diary management experience
Be able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experience
IT literate and the ability to utilise multiple systems
Be able to travel to the local office for training/induction or as and when required for team meetings etc.
Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable)

Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.

Salary & Benefits:

Annual basic salary up to £30,000 per annum
Contributory pension
Performance related bonus
Flexi benefits
Voluntary benefits schemes
Birthday holiday
Share purchase scheme

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