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Lift technician
Field Service Engineer

Field Service Engineer

Reed

Posted 2 days ago, valid for 22 days

Reading, Berkshire RG8 9ND

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The Service Engineer role involves performing planned preventative maintenance and responding to remedial call outs as needed.
Candidates should have at least 3 years of experience in a similar position and possess strong documentation skills.
The position requires real-time job management and adherence to client service level agreements during call outs.
The salary for this role is competitive, reflecting the candidate's experience and skills.
Additional responsibilities may include participating in an out-of-hours call out rota and assisting with small works installations.

General Role Description

The Role of Service Engineer will be to complete planned preventative maintenance visits and attend remedial call outs as required.

Planned Preventative Maintenance

To complete planned preventative maintenance visits.
Document and record all assets tested and record the outcome on the correct maintenance paperwork.
Carry out SSA and firmware updates as required on a site-by-site basis.
Jobs to be completed on Job Management system in real-time.
All service documentation to be returned to the office upon completion of PPM’s for processing.
Ensure van stock is maintained at the required level and added to job sheets as used.

Service Call Outs

Ensure call outs are attended to in a timely manner and according to client SLA’s
Be part of the out of hours call out rota.

Service & Installation

Carry out where required service remedial small works installations.

Other

Carry out any other tasks as may be assigned by the Senior Management Team

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