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Sales Support Coordinator,
Our client is current seeking a reliable and dedicated Sales Coordinator to work closely with the Southern area sales manager.This role has full responsibility for ensuring all sales administration, monthly reporting and customer service works are carried out courteously, efficiently and profitably.
Responsibilities
To work as a team with your allocated salesperson(s) to maximise efficiency, sales and profit, to be proactive in developing sales in your allocated territory.
Setup new customer cards and specific customer pricing; send credit application forms and request credit checks from Accounts Department.
Prepare quotes and follow up with customers, adding comments to accounts on Navision.
Process customer orders, check invoicing address, costs and profit margins are correct.
Resolve order queries e.g. chase and check customer Purchase Order Numbers and values and obtain order uplifts where necessary.
Check sales orders for stock.
Source and order goods as required, confirm scheduled delivery dates of all incoming goods.
Raise Purchase Orders as necessary.
Liaise with the Inventory Manager to set up item cards as required.
Raise sales invoices daily and send to customers via their preferred method.
Check and update Customer Systems as required.
Liaise with Logistics to ensure customer delivery dates are scheduled correctly in line with customer requests.
Maintain Navision by ensuring Sales orders are current and accurate.
Sending out correspondence as required and providing any other back up to ensure territory potential is maximised.
Develop and maintain customer relationships by ensuring queries are resolved quickly and efficiently.
Send out catalogues to potential new customers and follow up via telephone call/email.
Assist with customer showroom visits.
Liaise with the Marketing department to aid the development of the market in your allocated territory. Provide material for monthly case studies and put forward sales and marketing suggestions.
Liaise with the Marketing Department regarding customer mailing lists, customer price lists and special targeted campaigns.
Prepare monthly sales reports invoiced sales and margin report.
Provide a summary of new business for the month.
Targets
Minimal customer complaints and invoice queries.
Suggest ideas to improve efficiency.
This is a brillaint opportunity for a person that wants to grow and develop within the company, it a busy office environment with a fun and lively sales team. For the right person there is an an opportunity to go out and do joint client meeting, and work alongside the Sales Manager to grow and develop business relationships.
For more information on the positionand the companyplease send your CV via the CV library link and Phil will call you back with more information.
