Vehicle Damage Assessor

Vehicle Damage Assessor

Igloo has a fantastic opportunity for a vehicle damage assessor to work in the Reading region. The successful candidate will be working on the behalf of our client who is a privately owned automotive repair company with various UK locations.

The Role:

In this position, your duties will include, but are not limited to the following:

• Liaising with customers via phone and in person
• Updating customers on repair status
• Liaising with insurance companies
• Estimating damage of customer vehicles
• Estimating on or off site
• Valuating vehicle to repair costs
• Estimating by insurance guidelines
• Ordering the correct parts with the parts department (genuine or non-genuine)
• Attaining correct repair methods
• Updating the online insurance system
• Ensure maximum customer care throughout
• Imaging vehicles throughout different stages
• Creating job cards with repair methods attached
• Obtaining repair authority
• Updating communication log on management system
• Be able to use Audatex system.