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Front of House

Jackson Rose
Posted 3 days ago, valid for 11 days
Location

Reading, Berkshire RG30 3HG

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • This role involves providing exceptional customer service in a retro-chic business lounge with a focus on coworking and meeting spaces.
  • Candidates should be comfortable in a busy environment and able to manage customer interactions while maintaining a welcoming atmosphere.
  • Barista experience is preferred but not essential, though a willingness to develop coffee-making skills is necessary.
  • The position offers a competitive hourly rate, along with 15 days of holiday and paid time off during Christmas closures.
  • No specific year of experience is mentioned, but candidates should be prepared to take responsibility and demonstrate independence over time.

In this role, you'll provide exceptional customer service to our members using the coworking lounge and meeting rooms. We need someone comfortable in a busy workspace who can manage customers while upholding a warm and welcoming atmosphere.

We are a retro-chic business lounge with an open office space for hot desking and four state-of-the-art private meeting rooms. We have a strong reputation amongst our members thanks to the level of service we provide, our on-site cafe and how accommodating and easy to work with we are.

Barista experience is desired but not essential. Our tea and coffee is a big part of our appeal so at the very least you need to be happy to develop coffee making skills.

On a given day you will be greeting and getting to know customers, taking and preparing drinks orders, clearing tables, and a variety of other ad hoc tasks depending on the needs of our customers. You will occasionally need to use your own judgement on how best to handle a particular client’s needs so we’re looking for someone who is comfortable taking responsibility upon themselves. We don’t expect that from day one but once you’ve been with us for a while, we’d like to see you standing on your own two feet.

We offer a competitive hourly rate along with 15 days of holiday (+ paid time off when we close for Christmas), and we're only open from 0800 to 1800 on weekdays, so no anti-social shifts.

Please take the time to look at our website and socials before you apply.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.