Assistant Property Manager

Position: Assistant Property Manager

Location: Head Office, Chiltern House, Marsack Street, Caversham, Reading

Working Hours: 08:30 – 17:00, Monday - Friday

Salary: Up to £28,000 per annum (DOE)

About Chaneys Chartered Surveyors:

Established in 1959, Chaneys is a trusted property and asset management company serving the Thames Valley area for over 50 years. With a client-focused approach, professional expertise, and a Chartered status, we have earned a strong reputation. Our diverse clientele includes Management Companies, Resident Associations, Developers, and Landlords.

Chaneys Chartered Surveyors is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

The company offers various benefits, including:

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.

Job Description:

The Assistant Property Manager is responsible for supporting the Property Management team in delivering it’s services to Chaney’s clients and customers.  Key responsibilities and tasks include:

• To be the first point of contact for all telephone enquiries
• General office administrative duties
• Arranging meeting venues, distributing agenda and associated paperwork in good time
• Running mail merges and distributing correspondence as directed by the Property Manager
• Maintain up to date contact details on our internal software system
• Handling enquiries and/or direct calls to the relevant staff member
• Writing emails and letters as directed by Property Managers
• Responding to resident or leaseholder enquiries within a set timescale
• Managing the insurance renewals process
• Managing asset maintenance contracts and utility renewals
• Maintain relevant and up to date contractor’s information in our software system
• Producing works orders for contractors to undertake property maintenance
• Chase works orders, making sure the contractors are fulfilling their requirements on time
• Obtaining quotations for a range of maintenance works
• Liaising with residents and updating them with progress of works
• Assisting in drafting the pre contract sales information (LPE1’s) as required

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

• At least 1yrs experience in the property sector.
• AIRPM/ATPI desirable (must be willing to work towards this qualification).
• Some knowledge of leasehold management would be advantageous.
• A proven track record in customer services including stakeholder management.
• Must have intermediate computer skills in Microsoft packages.
• Excellent levels of English both Oral and Written.
• Effective negotiation and client handling skills.
• Self-motivated, enthusiastic, and able to organise/prioritise own workload.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Chaneys Chartered Surveyors on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number #LI-EJ1.