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Cleaning Account Manager

Thorn Baker Facilities Management
Posted 7 days ago, valid for 10 days
Location

Reading, Berkshire RG17LT, England

Salary

£45,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Thorn Baker is seeking an experienced Account Manager with a strong cleaning management background for a permanent position on a new client site in Reading, starting October 28th.
  • The role involves leading and developing a skilled team while maintaining client relationships and ensuring operational efficiency.
  • Candidates should have relevant experience in cleaning management, ideally on a client site, and be ready to embrace change in a fast-paced environment.
  • The position offers a salary of £45,000, with an annual commission structure, a flexible schedule, a company pension, and 25 days of holiday plus bank holidays.
  • The company emphasizes career progression and has a strong reputation in the industry, being privately owned and employee-focused.

Are you you an experienced Cleaning Area , Regional Manager or Facilites Manager with a strong Cleaning background looking to join a passionate , innovative company on one of their brand new clients site? 

Thorn Baker are currently working with a people focussed , innovative cleaning company who are looking for an Account Manager to join them on a permanent basis to be responsible for the execution and delivery on a client site in Reading for a brand new contract win. 

The role will be starting from the 28th of October 

You will be responsible for leading, engaging and developing a highly knowledgeable and skilled team whilst maintaining daily relationships with the client and stakeholders. 

The company is one of the Souths leading cleaning contractor which remains privatley owned as well as becoming employee owned with a fantastic reputation in the industry. They are passionate about their people with 80% of their team having been promoted from within , they are also market leaders within innovation and sustainability. 

If you are looking to take the next step in your career and would like to explore an opportunity with a forward thinking, growing FM and contracting cleaning company, this could be the role for you. 

Ideally you will be based in Reading with a strong cleaning management background and ideally with experience on a clients site 

What's in it for you? 

  • Immediate start permanent role due to growth 
  • Clear progression route 
  • Salary of £45,000
  • Commission structure paid annually 
  • Flexible Schedule (Own Time Management)
  • Company Pension
  • 25 days + bank holidays 

Job role 

  • Lead, set direction, and quickly embrace change in this fast-paced industry, implementing changes effectively and positively within your team.
  • Develop and review your team so everyone can take ownership of client success.
  • Manage client relationships on site 
  • Support your team to seek and act upon feedback to improve individual performance and resolve client issues promptly.
  • Communicate competently and confidently on key business updates to the team regularly in a clear and simple way, ensuring the messages are fully understood and implemented daily.
  • Utilise and understand key people metrics, People and Culture policies and procedures to maximise resources and manage performance effectively, engaging your team and retaining staff. Motivate, empower, and lead teams through accountability.
  • Ensure all staff maintain safe working practices 
  • Optimise and oversee operations to ensure efficiency and deliver key service commitments within site-specific budgets.
  • Ensure compliance with company policies and operational guidelines.

If you are experienced within soft services management and looking for your next role then read on and apply via the link. There will be a 3 stage interview process the first being on teams and the final one likely to be with the client We will respond to your application within 48 hours. 

TE1

 

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