Job Title: Education Account Manager
Job Summary:
The Education Account Manager will play a pivotal role in managing and expanding relationships within the education sector. As part of a dynamic team, you will leverage Ciscos industry-leading technologies to deliver bespoke solutions to schools, colleges, and universities. Your focus will be on building lasting partnerships, driving revenue growth, and ensuring client satisfaction.
Key Responsibilities:
- Account Management: Act as the main point of contact for education clients, maintaining strong relationships and ensuring their unique technology requirements are met.
- Consultative Selling: Understand the specific challenges faced by educational institutions and recommend Cisco-based solutions to address these needs.
- Client Growth: Identify opportunities to upsell and cross-sell Cisco products and services, ensuring optimal value for clients while achieving revenue targets.
- Pipeline Management: Build and manage a robust sales pipeline, tracking progress and reporting to leadership on key metrics.
- Technology Expertise: Stay updated on Ciscos product offerings, particularly those relevant to the education sector, to effectively communicate their value.
- Collaboration: Work closely with pre-sales, technical, and delivery teams to design and implement tailored solutions for clients.
- Training and Advocacy: Educate clients on Cisco technologies, delivering presentations, training sessions, and resources to ensure successful adoption.
- Market Insight: Monitor trends and developments in the education sector, providing feedback to internal teams to refine strategies and offerings.
Qualifications:
- Proven track record in account management, sales, or business development, ideally within the education or technology sectors.
- Strong knowledge of Cisco products and solutions, with experience working for or with a Cisco partner being a significant advantage.
- Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels.
- Demonstrated ability to meet sales targets and manage a portfolio of accounts effectively.
- Familiarity with the challenges and opportunities in the education sector, particularly in relation to digital transformation.
- Proficiency in CRM tools and sales platforms (e.g., Salesforce).