Service Manager

Service ManagerPosition: Service ManagerLocation: ReadingSalary: £50,000 + Bonus + Van + Fuel CardAre you a dynamic and experienced leader in the commercial vehicle maintenance industry? Our client is offering a fantastic opportunity for a skilled Service Manager to take charge of their workshop in Reading. If you're passionate about delivering exceptional service, improving processes, and leading a team to success, we want to hear from you!Why Join Our Client?

• Attractive Package: Competitive salary of £50,000 plus performance-based bonuses, a company van, and a fuel card.
• Leadership Opportunity: Take full responsibility for the service department and shape its success.
• Professional Growth: Train and develop your team while driving operational excellence.
• Supportive Environment: Join a well-established company that values innovation, teamwork, and customer satisfaction.

Your Role as Service ManagerYou will:

• Oversee the workshop's P&L, budget, KPIs, and overall site management.
• Manage WIP, warranty, and debtors to maintain financial performance.
• Lead and develop the service team, ensuring they receive the training needed to deliver top-tier service.
• Drive customer satisfaction by maintaining the highest standards of service and communication.
• Identify opportunities for operational improvements and implement new processes.

What We’re Looking ForThe ideal candidate will:

• Thrive under pressure and manage tight deadlines in a busy environment.
• Bring previous experience as a qualified technician and an understanding of the automotive service landscape.
• Have exceptional communication skills and the ability to build strong relationships with customers and team members.
• Demonstrate proven management experience, preferably in an automotive service setting.

How to ApplyReady to take the lead in a rewarding role?

• Apply now: Reply to this advert with your most up-to-date CV.