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Outskirts of ReadingFull TimeMon-Fri + 1 in 2 weekends£24,500 p/a + sales bonus (OTE minimum £27,000 p/a)Permanent, office based
Are you customer focussed with a passion for travel?
Our client are seeking an outgoing, enthusiastic consultant to join their sales team based just outside Reading. As the luxury consultant, you will guide customers through building their dream trip, using your in-depth knowledge to tailor packages to their individual requirements and ensuring all details of their booking are accurate.
Key Duties:
- Build rapport with customers to help understand their needs and respond to any enquiries
- Tailor packages for each customer, using product knowledge to upsell
- Create quotes and follow up on outstanding enquiries
- Ensure customers are aware of prices, terms and conditions
- Making sure all details are accurate and information on pricing, dietary and mobility needs are correct
- Ensuring customers have full understanding of their packages and all goods and services have been thoroughly explained
- Double checking reservations and charges to ensure accuracy
What you will need:
- Outstanding customer service skills and previous experience in a customer service role
- Previous experience within a sales role is desirable but not essential
- Excellent communication skills, both written and verbal
- Experience within the travel industry would be beneficial
- Excellent attention to detail and accuracy
- Flexible to work weekends on a rota basis (1 in 3)
- Passionate with a drive to achieve KPIs and Sales Bonus
This role is an office based position working Monday to Friday plus 1 in 3 weekends on a rota basis. Due to the location of the office and occasional need for travel within the role, access to your own vehicle is essential .
If this role sounds of interest to you, we would love to hear from you! Please apply now with your most recent CV for consideration.
