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About The RoleThis position is on a 2 week rota, week 1 is Monday and Wednesday early mornings and week 2 is Saturday and Sunday then the following Friday. 6.45am-1.15pm all shifts. Enhanced rate of £14.44 is paid for weekend working.Catering knowledge is an advantage along with food hygiene certificate, full training is given.Overall Purpose of the Role
- To work as a team, responsible for the efficient and timely preparation of a quality service.
- To assist in clearing of meals and beverages for client company employees and guests.
- Adhere to company policy on dealing with customer comments.
- Ensure personal appearance, including uniform, are of the highest standard at all times in line with company policy.
- To ensure that that company brand standards are met.
- Maintain a high standard of food presentation to maximise sales potential.
Main Duties & Responsibilities of the Role
- To comply with company and client policies of quality and standards in catering.
- Ensure that customers receive a prompt and courteous service at all times.
- Adhere to company policy on dealing with customer comments.
- Maintain Contract health and safety, and hygiene standards following current legislation.
- Ensure that due diligence records are completed and maintained.
- To adhere to site cash handling procedure.
Details of the Role
- To ensure that all clients and customers are dealt with promptly and courteously according to company standards.
- Prepare counter to the standard laid out by the management.
- Serve all food and beverages at the specified times and in the appropriate quantities.
- Ensure sound knowledge of the food to be served daily, together with the appropriate garnish and portion size.
- Ensure tables, chairs, trolleys and floors are kept clean and tidy at all times.
- Assist with the washing-up of light equipment in the wash-up area.
- Assist with the collection and removal of cutlery, crockery and trays in the appropriate way.
- Assist in food preparation of sandwiches, salads and vegetables as instructed.
- Clean all areas of the servery, salad bar, beverage machine and preparation areas using the nominated cleaning schedules.
- Ensure that all floor and wall surfaces are kept clean to the prescribed height.
- Ensure table condiments and sauces are available on the appropriate sections or tables, and replenished at regular intervals.
- To perform any other duties which may be reasonably required by your Line Manager or the company.
- To maintain the on site vending on a weekly basis to SLA standards.
Educational Level
- Educated to GCSE level or equivalent. Professional Qualifications
- Basic food hygiene (Intermediate desirable)
- NVQ 1/2 In Customer Care
Experience
- Experience in a similar role is preferred but is not essential Personal Characteristics/Attributes for the health & safety aspects of the role
- Ability to follow policy and procedures
- Willingness to bring concerns to corporate attention via prescribed channels.
- A good team player.
- The ability to work using their own initiative.
About The CompanyOCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
