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- Oversee and manage daily commercial operations, ensuring smooth coordination between sales, manufacturing, and logistics teams.
- Develop and maintain strong relationships with key clients, addressing inquiries, ensuring high levels of satisfaction, and maximising revenue opportunities.
- Work closely with the production and logistics teams to ensure timely delivery of products and optimal resource utilisation.
- Identify and implement process improvements to enhance operational efficiency and reduce costs.
- Provide support to the sales team, ensuring effective communication of product specifications, availability, and delivery schedules.
- Manage customer orders from initial inquiry through to final delivery, ensuring accuracy and customer satisfaction.
- Assist in the preparation of sales forecasts, budgets, and commercial strategies.
- Proven experience in a similar role within a manufacturing environment.
- Strong knowledge of sales, manufacturing processes, and logistics particularly with oversees operations.
- Excellent communication and interpersonal skills, with the ability to work effectively across multiple departments.
- Strong organisational skills, with the ability to manage multiple tasks and priorities simultaneously.
- Ability to analyse data and generate reports to inform decision-making.
- Proficiency in Microsoft Office and ERP software
- A proactive and solution-oriented mindset with the ability to solve problems and drive improvements.
