Back to search
�? 12 Month Fixed Term Contract - Join Our Clients Team as a Logistics Coordinator! �?
Location: Redditch
Contract Length: 12-15 MonthsSalary: £27,000 - £29,000Hours: 9:00 AM - 5:30 PM (Monday to Thursday), Early Finish at 3:30 PM on Fridays!Hybrid Working: Office days on Tuesday and Wednesday
Are you ready to be the heartbeat of our clients customer service team? We're looking for a dynamic and enthusiastic Logistics Coordinator to join our clients family business. If you have a passion for delivering exceptional customer experiences and thrive in a fast-paced environment, this is the perfect role for you!
What You'll Do:
- Be the First Point of Contact: Engage with both UK and international customers, ensuring their satisfaction every time.
- Manage Orders: Oversee the entire process from input to delivery, ensuring accuracy and efficiency.
- Communicate Clearly: Keep customers informed and manage their expectations with transparency.
- Collaborate: Work closely with Supply Chain and other departments to manage promotions and peak periods.
- Problem-Solve: Address issues proactively to prevent service disruptions.
- Build Relationships: Develop strong connections with customers and hauliers to ensure seamless deliveries.
About You:
- Customer Service Pro: Experience in a similar role within the logistics industry is a plus.
- Detail-Oriented: Excellent attention to detail and organisational skills.
- Team Player: Strong interpersonal skills and the ability to work well with others.
- Proactive: Forward-thinking and motivated to continuously improve.
- Reliable: Consistently deliver excellent results under pressure.
- Tech-Savvy: Proficient in Excel and comfortable with various systems.
Our Values:
- Results First: Stay focused and energised, always delivering your best.
- Customer-Friendly: Be approachable and provide accurate, timely information.
- Integrity: Keep promises and communicate openly.
- Solution-Oriented: Overcome challenges with innovative ideas.
- Passionate: Deliver consistent, happy customer experiences.
- Professional: Care about our people, environment, and workplace.
- Memorable: Exceed expectations and delight our customers.
Why You'll Love Working Here:
- Family Atmosphere: We take our responsibilities to our staff and customers seriously.
- Work-Life Balance: Enjoy a hybrid working model (2 days in the office) with early finishes on Fridays.
- Growth Opportunities: Support for personal development and career progression.
- Supportive Team: Share best practices and contribute to a collaborative environment.
Ready to make a difference and join a team that values your contributions? Apply now and be part of our exciting journey!
