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About Us:
SES Home Services is a sister company of SES Water and is owned by a group of external shareholders. The company was founded in 1989 after water privatisation and serves both direct customers and insurance claims. Our services include boiler servicing, repair and installations; plumbing; drainage and external service pipe laying.
We aim to provide the highest standard of service and communication: our customers deserve the best possible experience, and to know we are upholding our values of Service, Integrity, Collaboration, Commitment, Compassion, and Innovation.
Our Heating & Plumbing engineers carry out all aspects of domestic heating and plumbing related installation, maintenance and repair work to meet the needs of the company, our third-party providers and customers.
About You:
We are looking for engaged individuals who are passionate about delivering great customer service to join us on our journey and work as a Heating and Plumbing Engineer. You will have:
- A positive, can-do attitude
- Excellent organisation skills in terms of managing time and workload
- Excellent technical knowledge of both Plumbing and Heating engineering
- Significant relevant experience within a similar role
- City and Guilds Level 3 in Plumbing and Heating or recognised equivalent
- At least 3 years post qualification experience
- Gas Safe qualified
- Excellent customer service skills (verbal and written communication are key)
The Job:
You will be responsible for carrying out servicing, breakdown and maintenance work on all types of gas boilers and heating systems. Other duties and responsibilities will include:
- Carry out Landlord gas safety inspections.
- Boiler installation works where required.
- Carry out repairs and maintenance to domestic plumbing systems where required.
- Carry out all work to the highest professional standards in compliance with all gas, water and building regulations.
- Provide and maintain all hand tools as required by your role.
- Ensure all aspect of the companies Health & Safety policy is always adopted.
- Accept responsibility for hitting all performance targets as set by your line manager.
- Ensure all paperwork including parts orders, timesheet, quotations and tablet data is kept up to date daily.
What We Offer:
We care about our colleagues and want you to enjoy your role and as such we are committed to ensuring that we support your development. We have also created a range of benefits that will care for your personal and financial wellbeing.
For Your Financial Wellbeing:
- £42000 - £45000 per annum basic salary depending upon experience
- Company bonus scheme plus, standby payments and enhanced rate overtime
- Up to 10% employer contribution towards Aviva's Group Personal Pension Plan
- Company van is provided (for work use only)
For Your Personal Wellbeing:
- 25 days annual leave which will increase with length of service
- Health care Cash back scheme and Surgical Choices
- On site Mental Health First Aiders and free annual health checks
- Confidential crisis support, counselling and legal advice
- One day paid volunteering a year
D&I Statement:
We thrive on the knowledge and life experiences of our colleagues, recognising that our differences bring diverse perspectives and make us a great team.
We welcome people that live our values, bring their true selves to work and have a desire to share their lived experience so that we are fit to serve our communities both now and in the future.
If you need any support during the recruitment process, please contact us.
