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- Screening and logging customer enquiries including phone calls and emails
- Assigning sales enquiries/ opportunities to the relevant sales team member / distributor
- Logging and processing orders on the system
- Updating customers upon receipt of their order to confirm details
- Ensuring orders are checked and released by the Sales Team / Production within agreed timeframe
- Liaise with stores personnel to ensure the customer's order is shipped on time
- Monitoring data logged in CRM is accurate and up to date
- Making travel arrangements for the Sales Team
- Providing administrative support to the Sales Team when required
- Experience in sales administration role (Ideally Manufacturing or Engineering)
- Proficiency with CRM software and Microsoft Office
- Knowledge of administration recordkeeping practices
- Organisational skills are paramount and ability to work to deadlines
- Bupa membership after Probation
- 4% Pension contributions – Salary Sacrifice scheme if desired
- Flexible Working & Maintenance Days
- Enhanced Paternity Pay & Enhanced Maternity
- Bonus
- 25 days holiday increasing at 2,5 and 10 years to a maximum of 28 days + 8 Bank Holidays
- Plenty of free parking on site
