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Customer Services Advisor

Reed
Posted a day ago, valid for 19 days
Location

Redhill, Surrey RH1 3BL, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A number of clients are seeking to hire Customer Services Advisors for various short and long-term roles, including both hybrid and office-based positions.
  • The main responsibilities include handling incoming calls, reviewing issues, liaising with departments, and responding to customer queries promptly.
  • Candidates are expected to have experience in customer service, although those seeking their first role are also encouraged to apply.
  • The salary for these positions is competitive, with specific figures depending on the role and experience.
  • Typically, a minimum of one year of experience in customer service is preferred for these roles.

Are you looking for a new Customer Services Advisor role?

A number of clients are wishing to recruit a variety of short and long-term roles; these include temporary and fixed-term contracts, both hybrid and office based and can be full or part-time.

Main responsibilities will include:

  • Receive and respond to incoming calls.
  • Review each separate issue.
  • Liaise with relevant departments involved. 
  • Respond to customer service queries quickly and accurately.
  • Contact customers and external organisations to obtain information as required.
  • Notify customers of decisions.
  • Follow up diary messages.
  • Handle written and telephone customer complaints.
  • Provide support for other Operational areas as required.
  • Ensure compliance with all regulations.

If you have experience in this field or are looking for your first role, then please do get in contact with your CV.  We look forward to hearing from you!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.