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Our client operates in a fast-paced, tech-driven environment and is seeking a Service Desk Coordinator with an IT or technical background to help them maintain organisation and efficiency.
In this role, you will handle incoming requests, facilitate clear communication and ensure tasks stay on track.
Key Responsibilities:
- Serve as the primary point of contact for incoming IT service requests.
- Efficiently review, prioritise, and assign tasks to appropriate team members.
- Monitor progress and make adjustments to ensure timely task completion.
- Communicate effectively with technical and non-technical stakeholders.
- Maintain detailed records and ensure adherence to processes and protocols.
- Contribute to the overall efficiency and productivity of the service desk team.
What You Bring:
- Experience in a similar IT service desk or technical support role is advantageous.
- Strong communication skills with a proactive, solution-oriented approach.
- Exceptional attention to detail and the ability to manage multiple tasks simultaneously.
- A structured, methodical approach to problem-solving.
- Proven ability to work under pressure and adapt to evolving priorities.
Perks:
- Performance-based incentives.
- Tools and training to support your professional development.
- Regular team-building events.
- An opportunity to grow your skills within a dynamic, tech-centric environment.
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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
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