MI Manager - Operations

Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom.

We are now looking for an MI Manager to be responsible for developing and maintaining standardised automated reporting processes conforming with data governance requirements across SCUK’s Operation. This is key to ensure business as usual KPI’s can be measured by leadership teams and that ongoing change is supported by meaningful and analysed data.

Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered.

Interviews will take place W/C 21st October in the Redhill office.

Responsibilities will include:

• To develop and maintain standardised automated reporting ensuring that it is streamlined operationally and contains a single source of the truth to track operational performance
• To ensure all data is clear and engaging through visualisations when presented
• Manage various initiatives and contribute towards overall programme and project deliverables through the production of meaningful reports and complex data analysis
• Employs a "rapid response service" to take care of quick fire and simple business questions
• Defines, creates and maintains the data required for ad-hoc and regular reporting as well as dashboards needed for programme delivery and/or portfolio-level decision making
• Handles large volumes of data using SAS, SQL Server and Business Objects
• To communicate, present and influence at all levels
• To create and update procedure guides to evidence how tools and reports function
• Promotes sound governance and works in line with control frameworks to ensure data is of the highest accuracy
• Adhering to our commitment to Consumer Duty ensuring we put our Customers’ needs first and set higher and clearer standards of consumer protection

What we’re looking for:

• Previous experience in a complex role producing MI
• Master of the art of data visualisation
• Extensive experience in use of BI tools like Tableau, Power BI, or QlikView for data visualisation and analysis
• Advanced Microsoft Excel for data manipulation (Index, Match, VBA, complex formulas
• Demonstrable experience in SAS, SQL Server and Business Objects
• Advanced knowledge database interrogation & programming skills (relational database, advance select queries, indexes, and constraints)
• Solid understanding of data security and compliance standards to protect the integrity and confidentiality of data
• Has experience of implementing suitable control mechanisms to prevent occurrence or re-occurrence of data quality issues
• Proven experience in conveying complex data findings to non-technical stakeholders in a clear and understandable manner
• Ability to use Technical Writing to create accurate product and service documentation
• Possess excellent communication skills and the ability to liaise with all stakeholders at all levels
• Good analytical, problem solving and conceptual skills in order to develop methodologies and processes

We have a range of benefits available which include:

• Competitive salary of £38 - 42,000 dependant on experience
• 27days holiday per annum, plus bank holidays
• Annual bonus based on personal and company performance
• £500 flexible benefit allowance
• Generous pension contributions
• Employee assistance programme
• Sharesave scheme
• Gym passes at a reduced rate for 3,000 gyms, leisure centres etc

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

What are the next steps:

If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.