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Job Title: Google Workspace SpecialistSalary: £55,000Location: ReigateIndustry: Managed Services Setup: Hybrid
The Google Workspace Specialist is responsible for managing, maintaining, and optimising a Google Workspace environment. This includes provisioning new accounts, managing users and groups, configuring core services, and ensuring security and compliance. The specialist will also provide support and training to end-users, troubleshoot issues, and advise organisations on how to maximise the use of Google Workspace.
Responsibilities:
* Provision new Google Workspace accounts and verify domains.* Create users and groups and assign licenses.* Assign and manage subscriptions.* Develop and implement policies for organisations.* Enroll and manage Chromebook devices.* Set up and administer core Google Workspace apps.* Troubleshoot issues with Google Workspace products.* Migrate from Microsoft Windows Server, Microsoft 365, and Google Workspace to Google Workspace.* Manage single sign-on (SSO) relationships and third-party user provisioning.* Use tools like GAM or GAMADV-XTD3 to manage the Workspace environment.* Set up and troubleshoot Google Cloud Directory Sync (GCDS).* Advise on selecting and deploying relevant third-party applications that integrate with Google Workspace.* Provide guidance on maximising the use of Google Workspace to drive efficiencies and cost savings.* Advise educational institutions on how Google Workspace can enhance learning outcomes and improve staff well-being.* Manage user accounts, domains, and directory.* Configure Gmail, Google Drive, Google Calendar, Meet, and Chat.* Oversee data governance and compliance using tools like Google Vault and DLP rules.* Implement security policies and access controls.* Manage mobile devices and Chrome browsers.* Troubleshoot common Google Workspace-related issues.
Essential Qualifications and Experience:
* Must hold or be willing to work towards the Associate Google Workspace Administrator certification.* Minimum of 6 months of experience as a Google Workspace Super Admin.* Hands-on experience with Business Plus edition / Education Fundamentals and knowledge of Enterprise/Plus Edition features and functionality.
Technical Skills:
* Proficiency in provisioning Google Workspace accounts and verifying domains.* Ability to create and manage users and groups and assign licenses.* Experience in setting up and administering core Google Workspace apps.* Knowledge of managing single sign-on (SSO) relationships and third-party user provisioning.* Familiarity with GAM or GAMADV-XTD3 for managing the Workspace environment.* Understanding of Google Cloud Directory Sync (GCDS) setup and troubleshooting.* Competence in configuring MX records for email routing.* Experience with spam, phishing, and malware settings configuration.* Knowledge of configuring default sharing options for Google Drive and Docs.* Ability to enforce strong password policies and two-step verification rules.
Soft Skills:
* Strong troubleshooting and problem-solving skills.* Excellent communication and interpersonal skills.* Ability to provide advice and training to end-users.* Ability to work independently and as part of a team.
