Head of Operations

Head of Operations

Location: Fully Remote, UK based

Salary: £40,000 - £50,000 per annum (DOE) + performance-based bonuses

Our client is the UK's leading manufacturer and provider of innovative air-supported domes for the sports and leisure industry. With over 100 sites and a prestigious client base including David Lloyd Leisure, Virgin Active, and major sports clubs, they're at the forefront of creating flexible, sustainable spaces for year-round activities. As they enter an exciting phase of rapid growth, they're seeking a dynamic and highly committed Head of Operations to join their forward-thinking team.

The Role

This is a unique chance to play a pivotal role in shaping the future of a fast-growing company in an innovative industry. As the Head of Operations, you'll be the linchpin between their clients, site staff, and management team, ensuring smooth operations in a dynamic, weather-dependent business. This role offers the flexibility of remote work but demands a high level of commitment, availability, and a genuine 'always-on' mindset to support their operations.

Key Responsibilities

• Coordinate and support site staff, ensuring they have necessary resources and equipment for efficient project execution
• Manage weather-dependent scheduling, often making critical decisions outside standard working hours
• Oversee warehouse operations, inventory management, and coordinate deliveries with their managed warehouse company
• Handle client relationships, including account management, quotes, and invoices
• Collaborate with the Finance Director on budgeting, cost analysis, and implementing cost-cutting measures
• Lead and develop site engineers and project managers, overseeing certifications and training
• Ensure compliance with health and safety regulations across all projects
• Continuously improve operational processes and manage CRM and other operational systems
• Proactively identify and solve operational issues, handling urgent situations as they arise
• Contribute to strategic planning by providing operational insights and recommendations for growth

Skills and Qualifications

• Proven experience in operations management, ideally in construction, manufacturing, or a related field
• Strong leadership skills with the ability to motivate and manage remote teams
• Excellent problem-solving abilities and a proactive approach to challenges
• Proficiency in project management and resource planning tools
• Strong financial acumen and experience in budget management
• Adaptable and comfortable with a demanding, on-call work environment
• Exceptional communication skills, both written and verbal
• Self-motivated with the ability to work independently in a remote setting
• Willingness to work flexible hours, including early mornings, evenings, and weekends as required
• A strong sense of ownership and responsibility, with a genuine 'can-do' attitude

Benefits

• A competitive salary of £40,000 - £50,000 per annum (DOE) with the potential for performance-based bonuses
• Fully remote working, allowing for flexibility in your work location
• The chance to be part of an innovative, growing company that's reshaping the sports and leisure industry
• Opportunities for professional development and career growth as the company expands
• A supportive, dynamic team environment that values dedication and initiative
• The satisfaction of seeing your work make a tangible difference in communities across the UK

To Apply

If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.