Technical Support Engineer (Eligible for SC Clearance)Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full TrainingSurrey - 4 on, 4 off shifts days/nightsThis role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment.Established over 50 years ago, this leading intelligence organisation operates within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider.Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams.An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment will put you at an advantage. This is a chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role:* Technical Support Engineer* Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded* Perform RF troubleshooting, analyse satellite link statistics, and provide network reports as needed for internal and external customers* Days & nights shift pattern, (0800-2000 & 2000-0800) 4 on, 4 offThe person:* Previous experience in an IT/Technology role within the telecoms/satcoms or maritime industry* Has an interest in technology and wants to forever self develop* Eligible for SC clearanceReference Number: BBBH - 250977To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Back to searchTechnical Support Engineer Eligible for SC Clearance
Rise Technical Recruitment Limited
Posted 21 hours ago, valid for 6 days
Redhill, Surrey RH1 4EJ, England
Full Time
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Sonic Summary
- The Technical Support Engineer position offers a competitive salary along with an annual bonus, private healthcare, pension, and gym membership.
- This role requires previous experience in an IT/Technology role, preferably within the telecoms, satcoms, or maritime industry.
- Candidates should be eligible for SC clearance and possess a strong interest in technology and self-development.
- The job involves managing customer inquiries, performing RF troubleshooting, and ensuring 24/7 service availability through a 4 on, 4 off shift pattern.
- This opportunity is ideal for motivated individuals looking to work with cutting-edge technology in a dynamic environment.
