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IT Support Engineer - Redhill - Perm
Salary: £25,000 - £27,000
Location: Redhill 5 Days Onsite
We are currently seeking to appoint an enthusiastic IT Support Engineer to join our busy and fast paced IT Department.
You will be Involved in the day-to-day support of the IT infrastructure at a 1st/ 2nd line level. This will include but not limited to server and desktop operating systems, physical & virtual infrastructure, Storage, IT hardware, networks and, data back-ups and disaster recovery.
IT Support Engineer - Main Responsibilities:
Working closely with the Head of Department, Technicians and rest of the IT team you will offer first line, technical and software support for all IT related queries, relating to hardware, software, telephony and business systems.You will resolve issues raised by internal team members and maintain an accurate history via the corporate Service Desk system, provide technical and administrative support and solutions, follow documented control processes, as well as allocate and escalate enquiries as necessary if no immediate resolution is possible.
IT Support Enigneer - Key Skills:
- Understanding of ISO 27001 principles
- High level of knowledge of web-based technologies
- MCSE qualification or equivalent
- ITIL Practitioner
- Capability to create IT policies, information security standards and procedures
- Maths & English GCSE / Level 2 equivalent
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
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