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Location:Â RedhillReports To:Â Operations Manager
12 MONTH FIXED TERM CONTRACT
Main Functions:
- Support and manage billing processes.
- Coordinate meter reading collection and resolve issues with Wholesalers.
- Process tariff updates and charges using HiAffinity.
- Assist with onboarding and payment collection.
Main Duties:
- Transfer meter readings to HiAffinity.
- Liaise with contractors and customers for meter readings.
- Report and resolve meter reading issues.
- Manage meter reading exceptions.
- Resolve issues with Wholesalers' apparatus and market data.
- Process pre-billing reports and market notifications.
- Handle market transactions for new connections and gap sites.
- Amend customer accounts for accurate billing.
- Provide support for billing operations.
- Suggest improvements and test new processes.
