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Technical Support Engineer required by a leading provider of Satellite Communications. Our client have a global presence including offices in 10 countries and have 250 staff globally. Our client are debt free, in a financially strong position and continue to grow their operations further. There is an excellent opportunity to learn more about satellite constellations such as Starlink by Space X from Elon Musk and Kuiper by Amazon! This role will involve supporting customers over the phone and face to face and helping to resolve their IT/Technical/NOC/Satellite issues. Good problem solving skills are required for this role.
The successful candidate will have the following essential skills and experience:
- Network Operations or NOC experience gained within a MSP / Satellite / Telecoms / MOD
- Customer service or customer support skills and experience - demonstrated in previous roles.
- Professional qualifications such as Cisco CCNA or Juniper JNCIA are highly desirable.
- Must be willing to work on a shift pattern of 4 on and 4 off including covering days and/or nights with hours from 8-8. Must be flexible to work days and nights.
The following company benefits are provided with this role:
- 253 hours of Annual Leave + Bank Holidays
- Shift Allowance of 3.5k
- Sponsored Personal Pension Plan - up to 7.5%
- Free Life Assurance x4 Annual Basic Salary
- Free Private Medical Insurance (Single Basis)
- Free Parking
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How do you like the sound of this role? Are you ready to take the next great job in your career - Simply apply for this role - and we will respond to your application within 24 hours!
