- Calendar management and communication
- Meeting preparation and support (scheduling, monitoring attendance, catering, AV setup, IT requirements, venue/event support, preparation of meeting materials and note-taking as required)
- Accurate/timely completion of timesheets and expenses
- Arranging travel, mailbox management (using initiative and with minimal intervention).
- Follow and comply with the internal Records Management systems
- File client materials in line with records management procedure
- Production of client materials; create reports, letters, meeting notes, presentations in accordance with company templates, branding and house style, produce client-ready template material, proofreading non-technical material.
- Comprehensive billing and financial management; prepare complex client billing accurately and on time each month, budget tracking, production and interpretation of management information reporting.
- Support on client contracting; client research support, load contracts onto relevant database, assist with internal financial project code setup.
- Maintenance of our internal client management systems; maintain contact information and publication lists, add proposals, activities and mailings as required, system reporting and management, pipeline management and reporting.
- Ensuring that you/your Consultants always follow and adhere to our Professional Excellence standards at all times.
- Advanced understanding of the Microsoft Office 365 suite (Word, PowerPoint, Outlook, MS Teams); and a good understanding of Excel, strong command of the English language, spelling and grammar; good level of numeracy; accurate typing/data entry efficiency.
- Ability to work as part of a team is key, you must be willing to actively participate and contribute and use your initiative to help another busy Administrative team member
- You need to be a strong communicator, with clear written and oral communication skills
- The ability to be persistent and persuasive with colleagues at all levels within the business
- Strong customer service and client focused
- Solution focused
- Attention to detail
- The ability to handle sensitive information in an appropriate manner
- Excellent organisational skills, with the ability to estimate workload, prioritise and work to agreed timescales reliably
- Have a flexible approach in undertaking a variety of responsibilities, capable of handling and providing creative solutions to problems