Business Analyst

This role has a starting salary of £45,680 per annum, based on a 36-hour working week. This is a 6-month fixed term contract/secondment opportunity with the possibility of extension.

We are excited to be hiring a new Business Analyst to join our fantastic Digital team. The team is based in Woodhatch Place, Reigate and offers hybrid working.

Whether you are a Business Analyst looking to gain experience or you're looking to build on your existing skillset, you'll be working within a professional, supportive and friendly team to deliver value-based business outcomes.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the RoleAs an organisation we are focussed on becoming a Digital Council and so as a Business Analyst, you will work across the Council's Digital, Data and Tech Portfolio as part of a Digital Design squad, focussing on delivering specialised and personalised digital outcomes.

The Business Analyst role is instrumental in identifying the true nature of problems to be resolved, to provide recommendations for delivering an effective digital outcomes and improve efficiencies.

Engaging with stakeholders across Surrey County Council and our partners, you will use your excellent interpersonal skills to quickly build relationships. You will possess strong communication skills required to understand, document and articulate problems, processes or business requirements and reach a common understanding.

Tasks will vary according to each project and could include problem definition, business process/data modelling, requirements definition, data analysis, business process improvement or business acceptance testing. This team works in an agile way, focussing on new and innovative technology, so this is a great opportunity for someone who is keen to strengthen their skillset.Shortlisting CriteriaTo be considered for shortlisting for this position, your application will clearly evidence the following:

• Previous experience as a Business Analyst working on digital initiatives, collaborating with business users to understand and deliver seamless customer-centric digital solutions
• Ability to understand, document, and improve business processes, with a particular focus on enhancing user experiences
• Experience of eliciting, analysing, and documenting business requirements, applying both traditional and agile methodologies
• Analytical thinker with a passion for identifying customer pain points and opportunities, driving digital innovation, and ensuring best practices and high-quality documentation
• Ability to communicate at all levels, working closely with digital teams, and developers to ensure clear and collaborative approaches to delivering impactful digital services

The job advert closes at 23:59 on 30th October with interviews to follow. Our CommitmentSurrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.