Customer Service Manager

Reed

Posted 21 hours ago, valid for 23 days

Reigate, Surrey RH2 9JZ, England

£32,000 - £38,400 per annum

Full Time

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Sonic Summary

A new vacancy is available for a Customer Service Manager with immediate start options and hybrid working arrangements.
The role involves overseeing and supporting Customer Service Assistants, as well as developing strategies to enhance customer experience.
Candidates should have leadership and team management experience, along with excellent problem-solving and decision-making skills.
Prior experience in customer service management is required, with a salary of $60,000 per year.
Interested applicants can apply online or contact Amanda Nash for further details.

New Vacancy - Immediate Start Available - Hybrid Working Options

Due to rapid expansion within our client's organisation.

Oversee and support the Customer Service Assistants

Develop and implement strategies to improve customer experience.

Handle escalated customer issues and complaints

Monitor and report on customer service performance metrics

Collaborate with other departments to ensure seamless customer interactions.

Skills and Experience

Leadership and team management experience

Excellent problem solving and decision making skills

Prior experience in customer service management

Please apply online or call Amanda Nash for further details on

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