Email Customer Services

Reed

Posted a day ago, valid for 18 days

Reigate, Surrey RH2 9JZ, England

Full Time

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Sonic Summary

Immediate start available for two Customer Service Assistants due to rapid expansion.
The role involves responding to customer inquiries, managing issues, and processing prize claims.
Candidates should possess strong communication skills and the ability to multitask, with prior customer service experience being advantageous.
This position offers hybrid working options and requires a commitment to maintaining high levels of customer satisfaction.
Salary details and specific years of experience required were not provided in the job description.

Immediate Start Available. Hybrid Working Options. Due to rapid expansion our Client is looking to recruit 2 Customer Service Assistants.

Responsibilities:

- Respond to customer emails and inquiries promptly and professionally.

- Manage customer issues, ensuring high levels of satisfaction.

- Assist with processing prize claims and arranging deliveries.

- Escalate complex issues to the Customer Service Manager as needed.

- Maintain accurate records of customer interactions in the CRM system.

Skills and Qualifications:

- Strong written and verbal communication skills.

- Ability to handle multiple tasks efficiently.

- Experience in customer service is a plus.

Please apply online or call Amanda Nash for further details on .

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