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1st / 2nd Line Support Engineer - Managed Services

MillsHill Recruitment Limited
Posted 10 hours ago, valid for 24 days
Location

Reigate, Surrey RH2 9JZ, England

Salary

£32,000 - £38,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a 1st / 2nd Line Support Engineer at a growing IT services company based in Surrey.
  • Candidates should have a proven background in Managed Service Providers (MSP) and experience with technologies such as ConnectWise, PSA, and Office 365.
  • The role requires strong troubleshooting skills, technical knowledge, and excellent communication and customer service abilities.
  • The company offers a flexible work schedule of 4 days in the office and 1 day from home.
  • Salary details were not provided in the job description, but candidates should have relevant experience in the field.

1st / 2nd Line Support Engineer - Managed Services

ConnectWise, PSA, Office 365 ,Google Workplace, DNS, N-Sight RMM, SentinelOne, Malware, Bytes BitDefender, DropSuite, Axcient, Acronis, Windows, Mac OS, InTune, Addidgy, RingCentral, VOIP ,Telephony, Connectivity, Networking.

My client is a small yet fast expanding IT services company based in the heart of Surrey, supporting nearly 60 customers across multiple countries across the globe. Due to ongoing success and growth they have an urgent requirement for a proven 1st / 2nd Line Support Engineer that is able to step in to the role as a senior member of the team.

As 1st / 2nd Line Support Engineer you will ideally have a proven MSP background and be a natural troubleshooter with technical flair and outstanding communication and customer service skills. Technically the 1st / 2nd Line Support Engineer will be able to demonstarte competency across tech such as: ConnectWise, PSA, Office 365 ,Google Workplace, DNS, N-Sight RMM, SentinelOne, Malware, Bytes BitDefender, DropSuite, Axcient, Acronis, Windows, Mac OS, InTune, Addidgy, RingCentral, VOIP ,Telephony, Connectivity, Networking.

This is a great opportunity to join a small MSP that is really going places. A great opportunity to share ideas and knowledge and as the company grows, you will grow. They currently operate 4 days in the office and 1 day at the home with some extra flexibility when needed.

1st / 2nd Line Support Engineer - Managed Services

ConnectWise, PSA, Office 365 ,Google Workplace, DNS, N-Sight RMM, SentinelOne, Malware, Bytes BitDefender, DropSuite, Axcient, Acronis, Windows, Mac OS, InTune, Addidgy, RingCentral, VOIP ,Telephony, Connectivity, Networking.

MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.