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Our Client, based in Paisley, is looking for a Credit & Collections Representative. This role will start around Monday 3rd March 2025 and will be a temporary contract until August 2025. The role is require due to increase workload. This is a full time role, 37.5 hrs per week, initially office based in Paisley, however, once established in the role, home working 2 days a week can be arranged.
The Job
- Role includes daily monitoring of incoming cash and processing of all allocated Bank Receipts.
- Recording cheque receipts, log cheques with bank, follow through until receipt into the account
- Processing Direct Debits and liaise with Treasury teams to ensure end to end approval
- Investigating and resolving any discrepancies or queries
- Ensuring sufficient documentation is maintained to trace all transactions and maintain reconciliation
- Performing month end activities, e.g. account reconciliation, month end close and reporting
- Collaborating closely with the credit control team to discuss any unallocated payments
- Contacting customers to acquire remittances or resolve outstanding cash entries
- Reviewing and actioning any Unallocated Cash amounts on a regular basis
- Ensuring the performance of tasks is carried out in line with company policies, internal controls and Sarbanes-Oxley requirements.
- Various ad hoc tasks as assigned by Team Leader
General credit control account administration and various ad hoc tasks as assigned
- The Person
- Excellent communication skills, to interact with various levels of internal and external customers Ability to work independently
- A high level of proactivity to contact customers on the phone
- Time management and organisation skills to ensure the timely completion in a fast-paced workday
- Accuracy is required in performing all functions of this position
- Previous experience operating in a busy accounts or customer service function
- Previous experience in troubleshooting and resolving transactional issues and interacting effectively with both colleagues and
- Management Proven attention to detail and accuracy Excellent computer skills and knowledge of the Microsoft Office software, particularly Excel
The role is primarily dealing with Customers, discussing their accounts, resolving issues with invoices. Interaction with clients will be via email or on the phone. A credit control or accounts assistant background would be beneficial for this post.
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
